Contact
We're here to help
Questions about a product, an order or your delivery? Contact the ORZELLE team and we'll help you with the next steps.
Email customer support
Order and delivery questions
Include your order number and the email address used at checkout so we can identify your order. For delivery questions, tell us your destination area and what assistance you need.
Returns and product concerns
For a return, damaged parcel, incorrect item or product issue, email us with your order number and a short explanation. Photographs can help us review a problem. Please contact us before sending anything back.
Payment safety
Never send card numbers, PINs, passwords or one-time verification codes by email or message.